Contact and FAQ’s
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Most of our standard bedrooms have two beds, so we cannot ensure the availability of a double bed. However, please do not hesitate to indicate that you require a double bed and will do the best we can to assist you.
If it is essential for a double bed, we suggest that you book one of our superior category bedrooms, as these all have extra large double beds in bright and spacious surroundings with balconies overlooking the streets. These bedrooms are not suitable for children or babies.
It just depends on the type of reservation you have chosen.
If you have chosen the NON-REFUNDABLE RATE, you have the advantage that you have purchased a cheaper booking rate. You will be charged the total amount of this booking. This rate does not permit cancellations or any kind of changes at the time of booking or any refunds.
Instead if you choose a CANCELABLE RATE, although you have given your card number as guarantee, you will not pay anything until the day of departure and you can cancel the room free of charge as long as you do so within the time limit. The cancel fee occurs the day before your check in date, for example if your check in date is on the 10th of January, you can cancel for free before 23:59 on the 8th of January.
If you do not inform us within the time limit or simply do not show up, your reservation will be cancelled automatically and you will be charged 100% of the total reservation.